Support For Reading The Fine Print
Terms Of Use
The ground rules for using our website, written in plain language so you know exactly what to expect.
On This Page
Effective date: August 10, 2026
Welcome to UpWell Psychiatry. We keep our terms readable on purpose, because clear expectations make for better care. Please review the sections below before using this website.
Acceptance Of These Terms
These Terms of Use govern your access to and use of the UpWell Psychiatry website, including all pages, forms, and content available at upwellpsych.com (the “Site”). By accessing or using the Site, you agree to be bound by these Terms of Use and by our Privacy Policy. If you do not agree, please do not use the Site.
We may update these Terms of Use at any time. Changes take effect when posted, and the effective date above will be revised. Your continued use of the Site after changes are posted means you accept the updated terms.
The Site Does Not Provide Medical Advice
All content on this Site is provided for general informational and educational purposes only. It is not medical advice, and it is not a substitute for an evaluation, diagnosis, or treatment plan from a qualified health care professional who knows your history.
Reading this Site, sending a message through a form, or requesting an appointment does not create a provider-patient relationship. A provider-patient relationship is established only after you complete intake, sign the required consents, and meet with an UpWell clinician.
Never disregard professional medical advice or delay seeking it because of something you read here. Always talk with your own clinician about your specific situation.
Emergencies And Crisis Support
UpWell Psychiatry is not an emergency service and does not monitor this Site or any inbox around the clock. If you are experiencing a medical or psychiatric emergency, call 911 or go to your nearest emergency department.
For immediate mental health support, call or text 988 to reach the Suicide and Crisis Lifeline, available 24 hours a day, 7 days a week.
Who May Use This Site
The Site is intended for adults 18 years of age and older who are located in the United States. Clinical services are available only to individuals physically located in Oregon or Washington at the time of their appointment, consistent with state licensure requirements.
You agree to provide accurate, current, and complete information when you contact us or request an appointment, and to keep that information up to date.
Acceptable Use
When you use the Site, you agree not to:
- Use the Site for any unlawful purpose or in violation of these Terms of Use
- Submit false, misleading, or fraudulent information, or impersonate any person or entity
- Attempt to gain unauthorized access to the Site, our systems, or any account or data
- Interfere with or disrupt the Site, including by introducing viruses, malware, or other harmful code
- Use automated tools to scrape, harvest, or collect content or personal information from the Site
- Copy, reproduce, republish, or distribute Site content for commercial purposes without our written permission
- Post or transmit content that is harassing, defamatory, obscene, or infringing on the rights of others
We may suspend or terminate access to the Site at any time, without notice, for conduct we believe violates these terms or harms other users.
Communications And Privacy
Information you submit through website forms or unencrypted email is not guaranteed to be secure and should not include detailed clinical information. Please use the patient portal for protected health information once you are an established patient.
By providing your phone number or email address, you consent to receive communications from UpWell Psychiatry related to your inquiry, appointment, or care. Message and data rates may apply. You may opt out of non-essential communications at any time.
Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms of Use by reference.
Intellectual Property
All content on this Site, including text, graphics, logos, photographs, illustrations, video, and the arrangement of that content, is owned by UpWell Psychiatry or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
The UpWell Psychiatry name, the UpWell Institute name, and associated logos and marks are trademarks of UpWell Psychiatry. You may not use them without our prior written consent.
You may view, download, and print Site content for your personal, non-commercial use, provided you keep all copyright and other proprietary notices intact.
Third Party Links And Services
The Site may link to third party websites, tools, or resources, including scheduling platforms, patient portals, insurance carriers, and educational organizations. Those links are offered as a convenience.
We do not control third party sites and are not responsible for their content, privacy practices, accuracy, or availability. Using a third party site is at your own risk and subject to that party’s terms and privacy policy.
Insurance And Fees
Information on the Site about accepted insurance plans, coverage, and fees is general and subject to change without notice. Plan participation can vary by product, employer group, and state.
You are responsible for confirming your benefits, network status, and out of pocket costs directly with your insurance carrier before your appointment.
Disclaimers
The Site and all content on it are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability.
We do not warrant that the Site will be uninterrupted, timely, secure, or error free, or that any content is complete, current, or accurate. Clinical information can change as research evolves.
Limitation Of Liability
To the fullest extent permitted by law, UpWell Psychiatry and its owners, clinicians, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, or goodwill, arising out of or related to your use of or inability to use the Site.
To the fullest extent permitted by law, our total liability for any claim related to the Site will not exceed one hundred dollars.
Some jurisdictions do not allow certain limitations of liability, so some of the limitations above may not apply to you.
Indemnification
You agree to indemnify and hold harmless UpWell Psychiatry and its owners, clinicians, contractors, and affiliates from any claims, losses, liabilities, damages, costs, and expenses, including reasonable attorney fees, arising out of your use of the Site or your violation of these Terms of Use.
Governing Law
These Terms of Use are governed by the laws of the State of Oregon, without regard to conflict of law principles. Any dispute arising out of or relating to the Site or these terms will be brought exclusively in the state or federal courts located in Multnomah County, Oregon, and you consent to their jurisdiction.
If any provision of these Terms of Use is found unenforceable, the remaining provisions will stay in full force and effect.
How To Reach Us
Questions about these Terms of Use are welcome. Reach the UpWell Psychiatry team at hello@upwellpsych.com or 971-202-1122, or write to us at 5200 Meadows Road, Suite 150, Lake Oswego, OR 97035.
These Terms of Use are provided for general informational purposes and are not legal advice.
