Frequently Asked Questions

What can I expect during our meetings?
  • To be deeply seen, heard, and listened to.
  • To be included as an active participant in treatment decisions.
  • To find hope, humor, and joy in the complicated process of being human.
How often will we meet?

Largely, that depends on your needs – you and your provider will make a decision about what works best. For safety, patients are required to be seen at least every 90 days to stay active as patients.

What ages?

We treat people 14 year and up.

Do you take insurance?

We are in-network with: Aetna, Blue Cross Blue Shield PPO (Regence, Premera, Anthem), Moda, First Choice Health, Pacific Source, Providence and United Healthcare/Optum commercial plans. 

We are not in network with Medicaid or Medicare versions of the plans above — If you get insurance through Oregon Health Plan (OHP), Apple Health Plans, or Medicare, we are out of network. 

Do you prescribe controlled substances?

Some of our providers prescribe controlled substances (this includes medications frequently used to treat ADHD like stimulants, like Adderall, Vyvanse, Ritalin, Concerta, etc or those for acute anxiety (benzodiazepines, like Xanax, Lorazepam, etc).

We follow evidenced base practice guidelines, which suggests benzodiazepines are not to be used for extended periods. If you are on a daily benzodiazepine, it is likely your provider will work with you to down-titrate this due to risk with daily use.

Can I see you if I you aren’t an in-network provider?

Many clients are eligible for reimbursement from their health insurance using out-of-network benefits. We can provide a “super-bill” for you if you’d like to seek reimbursement through your insurance provider.

We do offer a same-day payment discount for those without— or who prefer not to use— insurance.

How much might services cost?

For most who are in-network, patients will pay a $0-50 dollar co-pay for our visits after their deductible is met. But this largely depends on your insurance. While we check your benefits as a courtesy, you can also call your insurance company yourself.

Things you might ask:

  • What is my deductible? (This means how much you pay before your insurance starts coverage.)

  • Is this provider an in-network provider?

  • What are my out-of-network benefits if the provider is not in-network?

We want you to get the support you deserve.


Virtual throughout Oregon & Washington States



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